Posted on Monday 5th June 2023
How do I redeem a gift certificate?
Enter your gift voucher number at the end of the booking processjust before payment. First select your tickets and accept our terms and conditions. Unfortunarly we cannot accept gift certificates for events sold through Stripe. 1..
Posted on Sunday 22nd January 2023
Protect your tickets
Gigantic now offer a refund plan option to protect your tickets, please follow the link below: https://gigantic.com/refundplan please note,SUPPORTING DOCUMENTATION MUST BE PROVIDED TO SUPPORT YOUR CLAIM. REFUNDS WILL NOT BE IS..
Posted on Sunday 22nd January 2023
How to download your tickets
In order to access your AXS mobile ID tickets and more, you must download the following app: https://www.thehallswolverhampton.co.uk/..
Posted on Sunday 22nd January 2023
How to download your roundhouse tickets
All Roundhouse events are now digitally ticketed, including this event. Your tickets for this event will be digitally sent to you directly from the venue. You should expect to receive an email with instructions on how to access your ti..
Posted on Sunday 22nd January 2023
Haven't received your E ticket?
If you can't see your e ticket land in your inbox around 10 minutes after making your booking, please double check your junk/spam folder as they can sometimes filter into there! If you still can't see it, please email customerservices@gigantic.com&n..
Posted on Sunday 22nd January 2023
Confirmation email not received?
If you can't see your email confirmation land in your inbox around 10 minutes after making your booking, please double check your junk/spam folder as they can sometimes filter into there! If you still can't see it, please email customerservices@giga..
Posted on Friday 11th November 2022
My tickets aren't appearing in the app?
In order to download your mobile tickets, you must download the following app: https://www.theo2.co.uk/visit-us/the-o2-app..
Posted on Friday 11th November 2022
It says tickets will be available later? When will they be ready?
Mobile tickets will be available to download a lot nearer the time of the event. This is to avoid the resale of tickets through online touts. You will be notified via email when they are ready to download!..
