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Home Help centre Tickets - Post & international post

How do I get my tickets sent to a new or different address?

Last updated on Thursday 27th January 2022 at 10:10

If your order has not already been dispatched, you can change your delivery address online. To do so please either use the order tracker or login to your account (if you set one up when purchasing tickets).

Be advised that Gigantic always strive to get your tickets to you as quick as possible, which is why it is a matter of urgency that you update your address or instruct our customer services team to do so as soon as possible. Gigantic cannot be held responsible if your tickets have already been dispatched to you prior to a change of address. In such instances Gigantic may not be able to refund or replace these tickets and we may not be able to make alternate arrangements for you.

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