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Tickets - Post & international post

Who delivers my tickets?

Tickets are delivered via Royal Mail standard post. If the tickets you are buying are irreplaceable, we will send your tickets out using a secure and...

What does my delivery charge pay for?

A delivery charge includes the secure delivery of your tickets to your stated address as well as the physical ticket stock, the printing and packing o...

Do you provide international delivery?

For orders outside of the UK, we will make an international delivery option available where possible. If the tickets are irreplaceable we will insist...

When will my tickets arrive?

Tickets are usually dispatched around 5 days before an event is due to take place. As soon as they arrive in stock from the promoters, we wil...

What if I don't have my tickets, and it's less than 10 days to the event?

If your tickets are being posted and you haven't received them 10 days prior to the event, please contact us with your reference number and we will ch...

How do I get my tickets sent to a new or different address?

If your order has not already been dispatched, you can change your delivery address online. To do so please either use the order tracker or login to y...

I want to book for an event this week. Will you post my tickets?

If it's too late to get tickets to you by post, for most events we can offer Box Office Collection....

I have been sent the wrong tickets or the wrong number of tickets.

D'oh! Please check your tickets as soon as they arrive so we can try to sort out any problems. If anything seems to be wrong, please contact customers...

What if my tickets are lost, stolen, damaged or abducted by aliens?

Unfortunately, rules from venues or promoters mean that some tickets cannot be replaced. Always keep your tickets safe, after all they are essentially...

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