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Home Help centre Refunds

I haven't received my refund, what now?

Last updated on Friday 11th November 2022 at 11:54

If it has been over 10 working days and no funds have arrived in your account, please double check first that you are checking the right account. You will need to contact your bank first to see if there are any issues their side as to why the money has not arrived to you. If they cannot locate the funds then contact our customer services team!

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